Your personal information is treated as a trust at pggame. What data we collect, why we collect it, and how it is stored — everything is laid out plainly on this page. We have nothing to hide.
As the operator of pggame.click, we place the highest importance on your privacy. This privacy policy explains what personal information pggame collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties.
By using the pggame website or app, you are considered to have accepted this Privacy Policy. This policy applies to all users in Bangladesh and every other region where pggame services are available.
In Summary: pggame does not sell your data, share it with advertising companies, or pass it to third parties without your consent. Your information is used for one purpose only — to provide you with a better and safer experience.
Pggame collects two types of information — what you voluntarily provide, and what is automatically generated through your use of the platform.
Pggame never stores your full bank card number, CVV, or PIN. Payment gateways process this information directly — it is never sent to pggame's servers.
Every piece of data pggame collects has a specific purpose. We do not collect unnecessary data, and data collected for one purpose is never used for another.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name, date of birth, phone number | Account Creation & Age Verification | Contractual Necessity |
| KYC Documents | Identity verification and fraud prevention | Legal Obligations |
| Payment Number | Deposit & Withdrawal Process | Contractual Necessity |
| Betting History | Dispute resolution and account audits | Legitimate Interest |
| IP & Device Data | Security monitoring and fraud detection | Legitimate Interest |
| Email Address | Important notifications and policy change updates | Contractual Necessity |
Your consent is obtained separately before your data is used for marketing purposes, such as promotional emails or push notifications. You can withdraw this consent at any time from your notification settings.
Pggame does not sell your data. However, certain information may be shared with specific parties in the limited circumstances outlined below:
To be clear: pggame does not share your information with any ad networks, data brokers, or marketing companies. All data shared with third parties is governed by binding confidentiality agreements.
Pggame uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve the functionality of the platform.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features. Cookie preferences within the app can be changed via Settings → Privacy.
Pggame does not retain any data longer than necessary. Each type of data has its own defined retention period:
Upon receiving an account deletion request, any data we are not legally required to retain will be permanently deleted within 30 days. Financial transaction records must be kept for a specified period due to legal requirements.
Pggame uses industry-leading technology and practices to protect your data. Security is not just a feature — it is the foundation of our service.
In the unlikely event of a data breach, affected users will be notified within 72 hours, and the relevant regulatory authorities will also be informed. You can help protect yourself too — use a strong password and keep two-factor authentication enabled.
As a pggame user, you have the rights listed below. Contact support to exercise any of them.
Upon receiving a rights request, pggame will respond within 30 days. Complex requests may take up to 90 days — you will be notified in advance if that is the case.
Pggame may update this privacy policy from time to time. For significant changes, registered members will be notified by email or push notification at least 14 days in advance. The effective date of the latest update will always be shown at the top of the page.
For any privacy-related questions, complaints, or rights requests, please reach out to us through the following:
The Core Pillars of Our Privacy Protection
Every data packet traveling from your device to pggame's servers is encrypted with 256-bit SSL — no one can intercept or read it in transit.
Your name, phone number, betting habits — none of it is ever shared with advertising companies or data brokers. Not now, not ever.
KYC verification reduces your risk of identity theft. Two-factor authentication adds an extra layer of security to your account.
Your data will be deleted upon request unless we are legally required to retain it. You own your information.
This page clearly explains what data is collected and what it is used for. No hidden agendas, no ambiguous language.
Third-party experts regularly audit pggame's security systems. Any vulnerabilities found are addressed promptly.
People in Bangladesh are understandably cautious about sharing personal information online. pggame takes that concern seriously. Our data protection framework is built to international standards — your information is never just sitting in a file somewhere.
Your password is never stored directly — it is converted using bcrypt hashing. This means no pggame employee, even with server access, can ever read your actual password.
After KYC verification, your national ID image is transferred to a secure, encrypted vault. It can only be accessed for security or legal reasons — and every access is logged.
Pggame's servers are distributed across multiple geographic locations, so if one data center experiences an issue, service continues from another and your data backups remain secure.
When you install the pggame mobile app, certain permissions will be requested. Each permission serves a specific purpose — only what is necessary for the app to function is asked for, nothing more.
Push notification permission: for live score updates and important account alerts. Camera permission: required only during KYC verification to capture photos — the camera is never accessed at any other time. Storage permission: to save cache files necessary for the app to function.
The pggame app does not access your contacts, microphone, location, or gallery. You can revoke any permission at any time from your phone's settings — though some features may not work as a result.
Uninstalling the app removes cached data from your device, but your account and transaction data remain on our servers. To permanently delete your account, please contact support.
Pggame's primary servers are located in jurisdictions that comply with international data protection standards. Some third-party service providers (such as KYC verification partners) may be based in other countries.
For cross-border data transfers, pggame ensures that recipient parties maintain adequate data protection measures. Data security is made mandatory through contractual obligations.
Data belonging to users in Bangladesh is governed in accordance with Bangladeshi law. pggame is responsible for complying with applicable Bangladeshi legislation on digital security.
Questions about payments & account settings
You've read our privacy policy and know our commitments. Go ahead and create your account with confidence — every piece of your data is kept safe.
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